About your results

Receiving your results

The Test Report Form tells you your IELTS score and will be available 13 days after you have taken your test or 3-5 days if you have taken IELTS on a computer. You can have it posted to you or see it online in your Test Taker Portal (it’s available for 28 days after publication).

Understanding your IELTS score

The test gives you a score for each section (Listening, Reading, Writing and Speaking) – the average of these gives you your overall band score.

How long your IELTS score is valid for

Your IELTS score will usually be valid for two years, but you should check the rules of the organisation you’re applying to.

We can send your Test Report Form directly to an organisation you’re applying to

When you register for your test, you can nominate up to five organisations to be sent your IELTS Test Report Form directly. If you would like us to do this, please contact the test centre within two years of taking your test. This is free if you do it before test day, and there’s a small fee if you do it afterwards.

Download the request form

Want your test to be re-marked?

If you believe your test has been scored incorrectly, you can apply for it to be marked again.

You’ll need to follow the Enquiry on Results (EOR) procedure.

To have one or more components of your test re-marked you’ll need to download and complete an Enquiry on Results EOR form. The fee is £110 for the UK, 495ILS for Israel. Please send the completed form to us. The form must be returned within six weeks of your test date. Requests received after six weeks will not be accepted.

Once we receive your form and payment, we will send the appropriate test materials to the British Council to be remarked.

The British Council will inform us of their decision within 2-21 days approximately; we will then tell you the outcome of your appeal.

If your score changes as a result of the remark, you will be refunded the fee and will be issued with a new Test Report Form. If your score does not change, you will not be refunded.

For UK:
Download your form: Enquiry of results form and pay the EOR fee here.
For ISRAEL:
Download your form: Enquiry of results form and pay the EOR fee here.

Have a complaint?

Your feedback is very important to us and all comments, good or bad, help us to improve the way we do things.

If you are unhappy with any aspect of the International House Trust Assessment IELTS Test Centre service and wish to make a complaint, you can do so by sending an email with your complaint to our offices detailing the problem.
Alternatively, you can complete a Candidate Complaint Form on the day of your test.

Any complaints about the test day itself should be made on the day of the test. Any complaint received after your results have been released, will not be considered.